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Friday, October 16, 2009
How to Fix CS4 Install Problems With Word and Outlook
 I just installed Adobe Creative Suite 4 (CS4) Web Premium edition.
All was great until I tried to open up a Word 2003 document. I couldn’t. The only way to open up the file was to drag the file onto the Word icon.
Turns out I was also unable to use my mouse to create or edit an email in Outlook 2003. The keyboard was my only friend. I’m using Word as my email editor and I kept getting the error message:
Do you want to save the changes to: PDFMCustom.dot
Putting two and two together, I realized it must have been the CS4 install. It was and it changed or messed with my Windows registry settings.
The Fix
I searched high and low on Google and found the answer on Adobe’s forum explaining the fix:
- Edit Registry
- HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook
- Change the LoadBehavior value from 3 to 2
- Restart
It worked.
Whew! Thanks Google and thank you itmastera.
Posted by: Michael Swartz at 11:47 pm
Comments: 3 Comments | Filed under: Computer
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3 Comments Add your own
1. Ana | December 28th, 2009 at 2:35 am
Michael,
It worked! Anyone running Vista- Step 1- enter, “regedit” in the “StartSearch” to get to the HKEY, than follow path from there (opening the folders)
Ana!
2. MhoJiTo | January 29th, 2010 at 5:53 pm
thank’s for this how-to !
I will try it monday.
3. Michael Swartz | January 29th, 2010 at 6:02 pm
You’re welcome MhoJiTo. Good luck.
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