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Friday, August 13, 2010
Homepage Website Design Mistake: Where is Your Phone Number?
I recently wrote about the biggest mistake you can make on your website. Well, I found another example.
I needed to call Bank of Alameda, so I went to their website. Upon visiting the homepage, I was unable to locate their phone number. After, what seemed like a long minute, I found the Contact Us link, in small print at the top of the page.
 Where is the phone number? It’s funny. I just noticed in the top far right corner, the menu asks, “Can we help you find something?”. Yes, your phone number.
Make it Easy
Many people are going to want to contact your company. Give them every opportunity. The easiest way to do this is by adding your phone number on every page of your website.
If you’re unwilling to add a phone number, at least add a large Contact Us button or provide some clue as to how to make contact with your company.
Posted by: Michael Swartz at 12:02 pm
Comments: 2 Comments | Filed under: Web Design
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I totally agree with you, that is why I would like to have our business number very prominent on the home page. This is my first attempt at creating a website, is it ok to have the following in your home page title: “MybusinessName…………myphone number”
my concern is that the series of periods and numbers within the title will not work correctly with search engines or slow it down. your comments are appreciated. thank you.
Hi Lori.
Your concern is correct. The periods are not a good idea to include within the homepage title tag. Its wasted space and Google won’t index them.
It could be a good idea to put your business name and phone number in the title only if you think people will search directly for your company name & phone number.
It’s usually better to add targeted keywords phrases into your title tag.
Read a recent blog of mine about the Best SEO Title Tag for your Business.
Hope this helps.